Frequently Asked Questions

Questions

πŸ“¦ When will my order arrive?
Orders are prepared within 1–2 business days. Delivery usually takes 2–5 business days in Austria and 4–20 business days internationally.

🚚 Where do you deliver?
We ship within Austria, the European Union, and selected international countries.

πŸ” How can I track my shipment?
Once shipped, you will receive a tracking number and link by email.

πŸ’³ Which payment methods do you accept?
We support secure payment methods such as:
β€’ Visa
β€’ Mastercard
β€’ Other secure payment options available at checkout

⏳ What should I do if my delivery is delayed?
Contact info@olimpinkart.com with your order number and we will assist you.

πŸ” Can I return my order?
Yes. Returns are accepted within 30 days if the item is unused and in original packaging.

❗ What if I receive a damaged or incorrect item?
Notify us within 7 days with photos and your order number. We will arrange a refund or replacement.

πŸ‘— Are your dresses suitable for everyday wear?
Yes. Our dresses are designed for comfort, durability, and everyday elegance.

πŸ’¬ Need more help?
Email: info@olimpinkart.com
Phone: +43 678 70392048
Business hours: Monday to Friday, 9:00 AM – 5:00 PM

Thank you for choosing olimpinkart.com. We’re committed to making your shopping experience smooth, reliable, and enjoyable.